Professional & Managed Services

Reduce the cost of agility and performance

Professional & Managed Services

Moro Hub’s team works closely to design the ideal blend of dedicated compute, storage, and network infrastructure to maximize performance for all client’s applications. Without having to procure hardware, clients can rapidly gain access to fully provisioned, custom environments. Deployments are managed by Moro Hub, freeing IT staff from routine operational tasks, so they may focus on revenue-generating initiatives.

Professional & Managed Services

Leverage new technologies

Leverage new technologies to configure the right optimal infrastructure to fulfill clients’ needs with a custom design

Elastic Compute

Elastic compute, storage and network technologies allow IT to scale rapidly and seamlessly with business growth

Conversion from CAPEX to OPEX

Conversion from CAPEX to OPEX model allows a reduction in the total cost of ownership and required expertise

Data is fully protected

Data is fully protected with disaster recovery planning and automated backup services

High-Touch management

High-Touch management with a dedicated, ultra-responsive 24/7 NOC team to handle routine tasks and mitigate threats

Accelerated performance

Accelerated performance through SLA and KPI measurement that leads to higher employee and client satisfaction levels

Gain actionable insights

Gain actionable insights with data-in-depth monthly reports

Professional & Managed Services

What's special about our Professional & Managed Services?

Moro Hub is 100% focused on client satisfaction, our managed IT services combine quality, timely and professional support, as well as 24x7x365 help desk access. Using industry-specific ITSM tools, best practices, processes, policies, and procedures, Moro Hub’s strategic framework is configured to optimise your cloud journey. 

Database Managed Services

Run IT infrastructure remotely with minimal human intervention. Benefit from Moro hub’s top-level, scalable technology to drive business forward without costly investment and maintenance.

  • Server provisioning, sizing, configuration, and installation
  • Dedicated hosting services
  • Implementation of cloud computing options
  • Disaster recovery, business continuity, and system monitoring functions
Read More Read Less

Application Management

Achieve better results by taking a strategic, flexible, and people approach to managing the complexity of your application portfolio. Moro Hub takes an insights-driven and agile approach to create an applications estate that delivers on the promise of the digital enterprise.

  • System administration
  • Dedicated NOC team providing 24/7 system monitoring
  • Administering remote servers and installing patches
  • Provisioning of continuous on-site or remote support throughout the application lifecycle
Read More Read Less

Servers and Virtual Machines Managed Services

Run software and test apps in a safe environment with Moro Hub’s Virtual Machine Administration Services.

  • 24/7 Service Desk for health monitoring and incident management
  • OS support and troubleshooting
  • VM application-specific configuration and change management
  • Start, stop and restart the VM as required
  • VM drivers/tools updates and VM OS patches and updates
Read More Read Less

Network Managed and IT support

Configure and manage networks and improve their performance with Moro Hub’s Managed Network Services.

  • VDOM configuration
  • 24/7 service desk to monitor network services such as VDOM, NSX Edge, and Load Balancer
  • Manage per tenant subnets and VLANs, static and dynamic routes, access lists, site to site VPNs, and load balancer
  • Troubleshoot network issues within the client environment
Read More Read Less

Storage Managed Services

Ensure your data is secure through regular back-ups and easily restored in case of failure or incident

  • 24/7 monitoring of backup for failures and alerts
  • Restarting failed backups, and troubleshooting failed backups, coordinating with the client for application of specific issues
  • Performing restores of backup data on request
Read More Read Less

Smart Cities Command Control Centre

Moro Hub’s state of the art Smart Cities Command Control Centre is an integrate and secure Command and Control Centre enables Government entities to fast track the adoption of new-age digital technologies such as IoT, Cyber Security and Cloud providing data-driven analysis to make well-informed decisions.

Moro Hub’s Smart Cities Command and Control Centre consists of 3 parts;

  • Cyber Defense Centre

  • Network Operations Centre

  • IoT Command and Control Centre

Read More Read Less

Simplify complex IT landscapes

Schedule a Meeting


“The partnership between Smart Dubai and Moro Hub furthers the vision of H.H. Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, and the directives of H.H. Sheikh Hamdan Bin Mohammed Bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of The Executive Council of Dubai, to accelerate the implementation of the Dubai Vision 2021 and transform Dubai into the world’s smartest and happiest city. The adoption of digitalization across Dubai’s various government institutions is the essential underpinning of this transformation and will help ensure that Dubai’s citizens, residents and visitors enjoy cutting-edge government services that both enhance their quality of life and place Dubai at the forefront of the world’s most advanced metropolises."

HE Wesam Lootah
CEO of the Smart Dubai Government Establishment

“Our latest partnership with Moro Hub and Johnson Controls is perfectly in sync with UAE's digital and cybersecurity initiatives. It offers regional customers the peace of mind when it comes to their information security and data protection. With our regional data centres located in the UAE, customers can take advantage of ground-breaking cloud-based IoT-centred technologies to propel their digital and smart goals- empowering them to achieve more." never forget how you made them feel. Believe and act as if it were impossible to fail.”

Sayed Hashish
General Manager, Microsoft UAE

“The UAE government has been leading the region's drive towards digital infrastructure solutions and smart city initiatives which align with Johnson Controls’ goal for a safer, smarter and more sustainable future.. We are thrilled to collaborate with regional digital pioneer Moro Hub and global technology leader Microsoft to jointly offer our automation and IoT smart solutions, devices and gateways. We believe the partnership will be the beginning of infinite opportunities and will play an instrumental role in developing comprehensive sustainable and efficient smart solutions in the UAE.”

Dr. Marcus Schumacher
Vice President & GM GCC, Johnson Controls MEA.

“Avaya solutions, hosted by Moro Hub, will give businesses in the UAE the flexibility and agility they require to benefit from the latest technology trends and prepare for digital transformation. Enterprises will be able to get access to Avaya’s innovative technology solutions at prices that suit their needs, while benefiting from the reliability and expertise that industry leaders such as Avaya and Moro Hub bring to the market place.”

Nidal Abou Ltaif
Avaya President, Asia Pacific, Middle East, Africa and EU