About Us

Realising tomorrow’s vision through today’s transformation

Moro Hub Story

With a clear vision to truly accelerate the UAE into the future, several important initiatives and plans, including Dubai Plan 2021, UAE Centennial 2071, and Dubai 10X were initiated by Dubai Leaders. As part of 10X, DEWA mobilised its innovation unit to create a new entity called Digital DEWA, which uses innovation in artificial intelligence and digital services to meet the current and future requirements brought about by the 4th industrial revolution. This entity required an innovative, agile data hub, and thus Moro Hub was established on 2017. Forming the backbone of Digital DEWA, Moro Hub was established to fulfil the need for an innovative and agile data centre. Through its purpose-built, industry-accredited data hub, Moro Hub uses its expertise, capabilities and alliances to contribute to the digital transformation of society. Trusted to secure, manage, and integrate data, Moro Hub is committed to providing value through customer-centric innovation, creating new opportunities now and in the future.

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The Hub

What's special about The Hub?

One of the best data centres in the Middle East, Moro Hub’s strategic location houses government-grade security and operational expertise in a purpose-built hub. In addition to being certified Tier 3 by Uptime Institute for design and construction and a Level 3+ STAR, it is the first LEED Platinum facility in the region.

Mission & Vision

Vision
To be the digital transformation hub of choice.

Mission
To contribute to the digital society by leveraging our expertise, capabilities, and alliances. We promise to deliver value.

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Values

By remaining at the cutting-edge of technological innovation, Moro Hub:

  • Provides data-centric services and solutions of the highest quality.
  • Delivers exceptional value through customer-centricity.
  • Focuses on sustainable practices.
  • Creates new opportunities for our clients to achieve their digital potential.
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Promises

We promise to create value by delivering tomorrow’s innovative solutions for today’s transformation and contributing to a sustainable society by finding solutions through forward-thinking.

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Certifications


ISO/IEC 20000-1:2018 Information Technology Service Management System


ISO/IEC 27001 Information Security Management


ISO/IEC 27017:2015 Information Security Management (Cloud Services)


ISO 9001:2015 Quality management systems


Dubai Electronic Security Center CSP Standard


Cloud Security Alliance STAR Level 2


Uptime Institute Tier III Certification


LEED Platinum Certified Facility


STARS Accredited Level 3+ Rated Facility

Testimonials

“Our latest partnership with Moro Hub and Johnson Controls is perfectly in sync with UAE's digital and cybersecurity initiatives. It offers regional customers the peace of mind when it comes to their information security and data protection. With our regional data centres located in the UAE, customers can take advantage of ground-breaking cloud-based IoT-centred technologies to propel their digital and smart goals- empowering them to achieve more." never forget how you made them feel. Believe and act as if it were impossible to fail.”

Sayed Hashish
General Manager, Microsoft UAE

“The UAE government has been leading the region's drive towards digital infrastructure solutions and smart city initiatives which align with Johnson Controls’ goal for a safer, smarter and more sustainable future.. We are thrilled to collaborate with regional digital pioneer Moro Hub and global technology leader Microsoft to jointly offer our automation and IoT smart solutions, devices and gateways. We believe the partnership will be the beginning of infinite opportunities and will play an instrumental role in developing comprehensive sustainable and efficient smart solutions in the UAE.”

Dr. Marcus Schumacher
Vice President & GM GCC, Johnson Controls MEA.

“Avaya solutions, hosted by Moro Hub, will give businesses in the UAE the flexibility and agility they require to benefit from the latest technology trends and prepare for digital transformation. Enterprises will be able to get access to Avaya’s innovative technology solutions at prices that suit their needs, while benefiting from the reliability and expertise that industry leaders such as Avaya and Moro Hub bring to the market place.”

Nidal Abou Ltaif
Avaya President, Asia Pacific, Middle East, Africa and EU

“The partnership between Smart Dubai and Moro Hub furthers the vision of H.H. Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, and the directives of H.H. Sheikh Hamdan Bin Mohammed Bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of The Executive Council of Dubai, to accelerate the implementation of the Dubai Vision 2021 and transform Dubai into the world’s smartest and happiest city. The adoption of digitalization across Dubai’s various government institutions is the essential underpinning of this transformation and will help ensure that Dubai’s citizens, residents and visitors enjoy cutting-edge government services that both enhance their quality of life and place Dubai at the forefront of the world’s most advanced metropolises."

HE Wesam Lootah
CEO of the Smart Dubai Government Establishment